Located in the heart of Lausanne's historic and cultural center, the 3-Star Hotel Elite features 32 contemporary rooms. This establishment, where family spirit, tranquility and conviviality reign, is looking to add to its team a :

RECEPTION TRAINEE

Missions
As an intern, you will play a key role in delivering exceptional customer experiences. Your responsibilities include, but are not limited to:
• Greeting and registering customers upon quality standards ;
• Assisting and informing guests staying at the hote l;
• Answer, filter and transfer incoming calls ;
• Ensure reception area is tidy and presentable, with all necessary equipment ;
• Receive, sort and distribute mail/daily deliveries ;
• Comply with procedures and carry out daily administrative tasks to ensure the smooth running of the Front Office ;
• Check, execute and present invoices to customers on their departure.

Profile
• Languages: French and Fluent English essential, a third language appreciated ;
• Solid knowledge of MS Office, in particular Excel and Word ;
• Excellent communication and interpersonal skills ;
• Current training in a hotel management school.

Advantages
• Small, friendly and welcoming ;
• Versatile training ;
• Accessibility Lausanne train station.