Located in the canton of Berne, the Courtyard by Marriott 4-Star Hotel Biel has 104 rooms. In this Swiss city famous for its watchmaking industry, at the foot of the Jura mountains in the 3 Lakes region, this establishment is looking to add to its team a:

RECEPTION TRAINEE

Missions
As an Intern, you will play a vital role in delivering exceptional customer experiences. Your responsibilities include, but are not limited to:
• Greeting customers (Check-in / Check-out) ;
• Monitoring the customer's stay ;
• Selling and informing customers about our products ;
• Administrative work ;
• Invoicing, collection, currency exchange, cash float ;
• Management of switchboard, telephone reception, messages ;
• Assist with reservations (daily movements, changes, etc.) ;
• Update room status in the computer system.

Profile
• Mastery of the Office pack and knowledge of hotel software appreciated ;
• Languages: Fluent French and English essential, a third language appreciated ;
• Excellent presentation, service and interpersonal skills ;
• Ongoing training at a hotel management school.

Benefits
• Marriott benefits ;
• Uniforms and meals provided by employer;
• Dynamic and instructive environment: varied and international clientele.