Reception Trainee
Situated opposite the main railway station and public transport, one of the best locations in Geneva, the 3-Star Hotel Bernina offers 87 rooms and suites. To complete its team, the hotel is looking for a :
RECEPTION TRAINEE
Missions
As an Intern, you will play a vital role in delivering exceptional guest experiences. Your responsibilities include, but are not limited to:
• Greet customers (check-in / check-out) ;
• Monitoring the customer's stay ;
• Selling and informing customers about our products ;
• Administrative work ;
• Invoicing, collection, currency exchange, cash float ;
• Switchboard management, telephone reception, messages ;
• Concierge service ;
• Assist with reservations (daily movements, changes, etc.) ;
• Update room status in computer system.
Profile
• Mastery of the Office pack and knowledge of hotel software appreciated ;
• Languages: Fluent French and English essential, a third language appreciated ;
• Excellent presentation, service and interpersonal skills ;
• Ongoing training at a hotel management school.
Advantages
• Optimal accessibility ;
• Dynamic and instructive environment: varied and international clientele ;
• Versatile tasks.